Client Services

April Capper, RPA
General Manager, Manitoba

April has over 17 years of experience in the property management field and is a well rounded professional in both property and facility management, with emphasis on the areas of contract and construction management.

April joined NewWest in April 2005 in the capacity of Commercial Property Manager. Prior to NewWest, April was involved for more than ten years in the day-to-day management of the Royal Banks Western Canadian portfolio of over 3 million square feet. During that time and since she has honed her broad range of skills including industrial, retail and office property management, facility management, lease administration, capital project and tenant improvement construction supervision, and overarching revenue and expense control.

April holds her Real Property Administrator (RPA) designation from BOMI International, is an active member of BOMA and currently sits on the BOMA Manitoba Marketing and Development Committee.

Laurie Ell, RPA, CLO  
General Manager, Regina Office
Laurie brings over 15 years experience in the property management field to her role as General Manager for the Regina office. Her responsibilities include overall management of operations, profitability, and assisting with business development for our Regina property management portfolio.

Her background covers the full spectrum of commercial real estate services including office, retail, and industrial leasing and property management. She is a recognized industry professional with strong organizational skills and a firm commitment to excellent customer service. She enjoys excellent relationships with property owners, tenants, suppliers and creditors and leads an accomplished team of management and technical service specialists in Saskatchewan.

Laurie holds her Real Property Administrator (RPA) designation from BOMI International and her Certified Leasing Officer (CLO) designation through the Real Estate Institute of Canada.  She belongs to REIC Canada, is an active member of BOMA Regina, and is a current Director of BOMI Canada. 

Walter Lubenow, SMA, SMT
Director of Technical Services, Saskatchewan
Walter has been with NewWest Enterprise Property Group and its predecessor companies since 1997 and he has over 26 years of building operations experience in the office, retail and industrial sectors.

Walter's strong leadership skills and commitment to fiscal responsibility have made him a proven coordinator of numerous tenant construction and building rehabilitation projects. To date, he has played an instrumental role in over $12 million worth of equipment upgrades and construction projects.

Walters's duties also include hiring, training and supervising our Building Operational Staff as well as designing and implementing maintenance, energy management and recycling programs.
Along with the invaluable knowledge he has gained over the course of his 26-year career, Walter has also obtained his fourth-class Steam and Refrigeration Engineering Certificates as well as his Systems Maintenance Technician (SMT) and Systems Maintenance Administration (SMA) designations from BOMI International.

Ron Fiell, Associate
General Manager, Calgary Office

Ron Fiell has over 17 years experience in property and facility management as well as project and construction management. Most recently Ron oversaw the completion of $4 million of tenant build-out in a high profile Calgary property. Over the years he has specialized in the operational turnaround of distressed and under-managed shopping centres, including the multi-million dollar renovation and redevelopment of a community shopping centre in Calgary.

Ron has been involved in the development of facility, property and asset management plans ranging in value from $10,000 to $5 million, including extensive development planning. Over the past five years, Ron has been involved in over $15 million worth of developments, renovations and capital projects. Ron is a candidate for the Certified Property Manager (CPM) Designation as well as the Real Property Administrator (RPA) Designation.

Ron is also the Principal of Pipestone Management Inc. in Calgary, providing operations and site management services for a variety of local, regional and national clients.

Cathy Mihailides, CPM
Manager, Vancouver Office

Cathy has been a property manager with NewWest Enterprise and its predecessor company since 2000 in Alberta and British Columbia. She has been active in the real estate industry since 1984 and has a depth of experience in both commercial and residential property management. She is a top notch industry professional and has an excellent reputation with her clients. She is recognized for her dedication, innovation, and commitment to effective and efficient management strategies.

Cathy holds a current real estate agents license within the Province of British Columbia. In 1997 she obtained her CPM designation with the Real Estate Institute of Canada. She served on the Edmonton IREM chapter as a Public Relations Chairman for three consecutive years. She relocated to our Vancouver office in 2005 and continues to be a vital and valuable member of our Western Canadian Team.